Time is a very precious thing, to appreciate your time, mine and that of other clients the following cancellation/rescheduling policy applies to all bookings.
24hrs notice is requested for any cancellation/rescheduling.
If you need to cancel your session within 24 hours of the start time you can reschedule with 20% fee of session payment (e.g. $160 for 60 min session will have fee of $32)
If you cancel your session within 24 hours of the start time and choose not to reschedule the fee is 100% of session payment.
If you cancel your session before 24 hours of the start and choose not to reschedule the fee is 50% of your session payment.
If you reschedule your session before 24 hours of the start time no fee applies.
All refunds will be made manually via your payment method once you reschedule or cancel online.
Renée Wilkinson reserves the right to cancel/reschedule the session at any time with due reason, in the event of Renée cancelling a session a 100% refund will be made via your payment method.
Thank you for understanding and accepting this cancellation policy.